Acquisition marketing in 2026: why being found now means being recommended
Search intent has not changed. The interface has. What that means for how clients actually arrive.
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Guides
Practical guides on AI search visibility, Google Business Profile, local SEO and reviews — written for Australian businesses, without the jargon.
What changed when customers started asking AI for recommendations instead of scrolling search results.
Search intent has not changed. The interface has. What that means for how clients actually arrive.
Your Google profile is one of the strongest signals search engines and AI platforms read about your business.
What it is, why it matters more than your website for local searches, and who it's for.
Step by step, from claiming the listing through to verification.
Categories, services, photos, description and posts — what actually moves the needle.
How to check whether your profile is set up properly, and what to fix first.
The same profile, set up differently depending on what you actually do.
What matters for medical, dental and cosmetic clinics, including the categories most get wrong.
Setting up service areas properly when you go to the customer instead of the other way round.
Service areas, job photos and reviews — what actually gets a tradie called.
Menus, booking links, photos and hours — the details that decide where people eat.
Running an online shop and a shopfront without the two working against each other.
How local ranking works, and what determines whether you appear when someone searches near you.
How local search differs from ordinary search, and why proximity is only part of it.
The three businesses shown above the results — how they get chosen, and how to be one of them.
The factors that determine map ranking, and the ones people waste time on.
The numbers behind local search behaviour, and what they mean for a small business.
Getting on the map in the first place, and what to do if you're already there twice.
Realistic timelines, what moves in the first month, and what takes six.
Reviews are read by customers, by Google, and increasingly by AI platforms deciding what to recommend.
Practical ways to ask, without being awkward about it or breaking the rules.
Responding well, handling negative reviews, and what to do about ones that break the rules.
Where to put your money when the budget will not stretch to everything.
What each one actually buys you, how fast, and what happens when you stop paying.
Two different results, two different jobs. Which one your customers actually use to find you.
What to look for when choosing a GBP agency, and the red flags worth walking away from.